At Hibiscus Health, we deeply value the privacy of our visitors and are committed to protecting it. This Privacy Policy outlines the types of information we collect and record at Hibiscus Health and how we use this information. We adhere strictly to the legal requirements set forth by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, ensuring your personal and medical information is handled responsibly. Please be aware, our website may feature links to third-party sites not governed by this Privacy Policy.
For further inquiries or more information about our Privacy Policy, please contact us via email at info@hibiscushealth.com.au.
'Personal information' as referred to in this Privacy Policy, includes any data that identifies you or could reasonably be used to ascertain your identity. This may encompass your name, contact details (including your residential or postal address, email address, and telephone number), date of birth, and details regarding your health and any medical conditions. Information that cannot directly be linked to your identity, such as IP addresses, browser specifics, and general website engagement metrics, does not constitute personal information under the Privacy Act 1988 (Cth).
Hibiscus Health collects personal data about its users, healthcare professionals, and the general public primarily in connection with our services and products. Your interaction with our website is anonymous unless you opt to register for personalised services, wherein we will request your personal details. Providing this information is entirely optional, but a refusal may limit our ability to offer personalised services. The scope of personal information collected is confined to what is necessary for our interactions or as required by law.
Each visit to our website automatically logs data including your browser type, operating system, IP address, Internet Service Provider (ISP), referring/exit pages, and date/time stamps. This data is collected for security purposes and may also be used anonymously for statistical analysis.
Personal information is gathered through various means such as website forms, telephone enquiries, or reports of adverse reactions. You have complete discretion over the provision of this information. If you choose to contact us, we may collect personal data relevant to your query or report, including your name, contact details, and any pertinent personal details such as age, gender, and health conditions.
Telephone interactions may also be recorded if you opt to leave a message during times our staff are unavailable.
Hibiscus Health uses your personal information for the intended purposes it was collected and related purposes as allowed by law, including but not limited to:
For these purposes, Hibiscus Health may share your personal data with service providers within Australia, including medical practitioners and pharmacists involved in your care, and regulatory authorities as required by law. All handling of personal information is subject to strict privacy and confidentiality standards in line with the Privacy Act 1988 (Cth) and this Privacy Policy.
Our website uses cookies to identify returning visitors and understand usage patterns. These cookies do not store any personal information. You can adjust your browser settings to decline cookies or alert you when cookies are being sent.
This policy applies solely to information collected through our website and not to information collected offline or via other channels.
This Privacy Policy is subject to change. Any updates will be posted on this page. By continuing to use our website, you consent to the current terms of our Privacy Policy.
By using our website, you consent to our Privacy Policy and agree to its terms.
.png)
