Terms and Conditions

Last Updated: January 30 2024

This website is owned and operated by Hibiscus Health, a leading healthcare services provider committed to simplifying prescription management for our users.

Access to This Website

By accessing and using this website, you agree to these terms and conditions. Hibiscus Health reserves the right to update these terms at any time to reflect changes in our services or policies. It is your responsibility to review these terms regularly.

Information on This Website

Our website is designed for Healthcare Practitioners in Australia, adhering to the laws and regulations of New South Wales and the Commonwealth of Australia. The content provided is for informational purposes only and should not be seen as an endorsement of any product. Our site provides details on products that are available under certain conditions set by the Australian Department of Health and the Therapeutic Goods Act 1989.

Restrictions on Use

As a user, you agree to:

  • Use this website in compliance with these terms and conditions without engaging in any unlawful activities.
  • Respect the integrity of the website and not attempt to compromise its security or infringe on Hibiscus Health’s rights.

Acknowledgment of Liability for Lost Packages

By placing an order with Hibiscus Health, the Customer explicitly acknowledges and agrees that Hibiscus Health shall not be liable for the cost of any lost, damaged, or delayed packages once they are in the possession of Australia Post. Possession is evident once the parcel has been scanned in by AusPost.

The Customer agrees that Hibiscus Health is not responsible for replacing the package or refunding the cost of the package in the event it is lost, damaged, or delayed by Australia Post.

The Customer acknowledges that packages sent with Star Track are insured up to the value of $200 AUD.

Refunds

Refund requests will be evaluated on an individual basis, considering the specific circumstances of each case.

Branding and Copyright

All intellectual property on this website, including trademarks, logos, and content, is owned by Hibiscus Health or used under license. These materials are protected and are intended for personal, non-commercial use only. Any use of these materials without explicit permission is prohibited.

Hyperlinks

Linking to the Hibiscus Health website via hyperlinks is permitted only with prior approval. We are not responsible for the content of third-party sites linked to ours and do not endorse their content.

Warranties and Representations

Hibiscus Health provides this website "as is" and makes no representations or warranties regarding the accuracy, reliability, or completeness of the content. We are not liable for any harm resulting from the use of this site, including from viruses or other malicious software.

Limitation of Liability

To the fullest extent permitted by law, Hibiscus Health is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website.

Miscellaneous

These terms are governed by the laws of New South Wales and the Commonwealth of Australia. If any provision is deemed unenforceable, it does not affect the enforceability of the remaining terms.

These Terms and Conditions constitute the entire agreement between you and Hibiscus Health regarding the use of this website.